Florence Kehn

Client-focused professional with substantial experience delivering exceptional services, while optimizing customer experience and attaining maximum satisfaction / retention. Expert at identifying / resolving potential issues, increasing business revenue, and achieving remarkable results through effective management and governance of overall procedures. Skilled at leading team members for smooth onboarding of customer success journey. Adept at developing employees’ skillset and performance through training and mentorship. Excellent interpersonal and communication skills, combined with ability to strengthen long-term professional relationships at all levels to attain shared objectives.