Back to Member Directory
WiM Corporate Professional
Professional Bio
Tekla Witzig is an accomplished Ecommerce professional and Digital Operations UX Manager at Leatherman Tool Group, where she excels in bridging the gap between creative design and technical development. With a decade of expertise in ecommerce platform management and UX research, Tekla has a proven track record of delivering measured improvements in web metrics and online customer experiences (CX).
In her current role, Tekla is dedicated to optimizing both B2B and B2C experiences, managing the Digital Operations QA team to ensure high-quality output and an exceptional customer experience. Her leadership has resulted in fewer hot fixes, better bug tracking, and a reduction of regression leaks, thanks to the implementation of a robust software QA process.
As a certified Scrum Master, Tekla has transformed teamwork processes using the Scrum framework, leading to a more productive, efficient, engaged, and high-performing team. She manages the development and evolution of digital customer experiences, collaborates with marketing and scrum teams for seamless and intuitive experiences, and drives innovation across digital touchpoints.
Her responsibilities also include developing technical and business requirements for new feature integrations, conducting ongoing user research, optimizing the user experience based on data-driven insights, and facilitating the handover of UI/UX functional requirements to platform, QA, and development teams for execution.
Tekla’s management of a team of quality assurance analysts and testers ensures the proper implementation of digital experiences and successful releases, while keeping track of bugs and defects. Her skills in Scrum, teamwork, Jira, and UX make her a pivotal figure in Leatherman Tool Group’s continuous site improvements and sustainable growth.
In her current role, Tekla is dedicated to optimizing both B2B and B2C experiences, managing the Digital Operations QA team to ensure high-quality output and an exceptional customer experience. Her leadership has resulted in fewer hot fixes, better bug tracking, and a reduction of regression leaks, thanks to the implementation of a robust software QA process.
As a certified Scrum Master, Tekla has transformed teamwork processes using the Scrum framework, leading to a more productive, efficient, engaged, and high-performing team. She manages the development and evolution of digital customer experiences, collaborates with marketing and scrum teams for seamless and intuitive experiences, and drives innovation across digital touchpoints.
Her responsibilities also include developing technical and business requirements for new feature integrations, conducting ongoing user research, optimizing the user experience based on data-driven insights, and facilitating the handover of UI/UX functional requirements to platform, QA, and development teams for execution.
Tekla’s management of a team of quality assurance analysts and testers ensures the proper implementation of digital experiences and successful releases, while keeping track of bugs and defects. Her skills in Scrum, teamwork, Jira, and UX make her a pivotal figure in Leatherman Tool Group’s continuous site improvements and sustainable growth.
Company
Leatherman Tool Group, Inc.
WiM Corporate Professional