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Karen Rivera

Karen Rivera


Professional Bio

Certified Salesforce Administrator & Dreamforce '19 Speaker revolutionizing the boiler industry through digital transformation.

By having a solid understanding of my company's processes and goals combined with my training experience, I can provide the necessary tools, training and support so teams can unlock the power of Salesforce for the organization. This ensures overcoming a big obstacle associated with integration and results in smooth implementation and successful adoption.

How is that accomplished?
By continuously
• Working with stakeholders & end users to gather their input and ensure the system meets their operational needs.
• Improving, updating, interpreting, editing and customizing the system’s functionality
• Streamlining, adapting and creating business processes to fit the needs of the company


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